Terms & Conditions – Dar Nourah

Last Updated: 8/2/2026

Welcome to Dar Nourah. By using our website or purchasing our food products, you agree to the following terms and conditions:

1. Content & Use

• All website content, including text, images, and recipes, is the intellectual property of Dar Nourah and protected by copyright laws.

• No content may be copied or reused without prior written permission.

2. Orders & Payment

• Orders are processed after confirming product availability.

• All prices include applicable taxes (if any).

• Payment methods include bank cards and online payment options as displayed at checkout.

3. Product Preparation

• All our products are prepared following the highest food safety standards to ensure quality and excellent taste.

• Minor variations in appearance or packaging may occur without affecting product quality.

4. Shipping & Delivery

• Orders are delivered within the timeframe specified at checkout.

• Customers are responsible for providing accurate delivery details. The store is not liable for delays caused by incorrect information.

5. Limitation of Liability

• The store is not responsible for misuse of products or any damage caused by using products outside recommended instructions.

• We guarantee safe, high-quality food products according to approved health standards.

Privacy Policy – Dar Nourah

Last Updated: 8/2/2026

At Dar Nourah, we are committed to protecting our customers’ personal data:

1. Information Collection

• We collect personal information such as name, phone number, email, and delivery address when placing an order.

2. Use of Information

• Information is used to process orders, communicate with customers, and enhance the shopping experience.

3. Information Sharing

• Customer data is not shared with any third parties except for delivery purposes or as required by law.

4. Data Protection

• We implement advanced security measures to protect data from unauthorized access or leakage.

5. Customer Rights

• Customers have the right to request modification or deletion of their data according to applicable regulations.

Refund & Exchange Policy – Dar Nourah

Last Updated: 8/2/2026

Due to the nature of food products, the following policy applies:

1. General Policy

• Products can be returned or exchanged within 3 days of delivery, provided they are unopened and in their original packaging.

2. Custom Products

• Customized products cannot be returned or exchanged unless there is an error in the order or damage during shipping.

3. Process for Returns & Exchanges

• Customers must contact customer service to register a return or exchange request before sending the product.

• Customers cover shipping costs if the return is due to personal preference, while the store covers shipping if there is an error or product damage.

4. Refund

• Refunds are issued via the original payment method within 3 business days after receiving and inspecting the returned product.